Bournemouth Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Customer Help points are located on every platform
  • Helpline YES Yes
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Step-free category B2 station. Level access to both sides of station from separate entrances. Long and steep ramped subway between platforms - up to 1:8 gradient.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    

• Airport
  • Availability YES Yes
  • Note Bournemouth Airport is served by Yellowbus service 737- which serves Bournemouth Square, Railway Station, Winton, Moordown, Northbourne and Parley Cross.View the Yellowbus service 737 timetable here (https://passenger-line-assets.s3.eu-west-1.amazonaws.com/bybus/YELL/737-timetable-20180909-54978c3d.pdf). (http://www.bournemouth-airport-shuttle.co.uk)  

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BMH.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered YES Yes
  • Spaces 118
  • Type
    Compounds
    Racks

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Bournemouth station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Hire: Note Nearby
  • Car Parking Details Parking 1:
    
    Name: Bournemouth Main Car Park
    Spaces: 362
    Charges:
    Off-peak: £3.40
    PerHour: £1.10
    Daily: £6.90
    Weekly: £27.30
    Monthly: £109.20
    ThreeMonthly: £327.60
    Annual: £1,092.00
    Saturday: £3.40
    Sunday: £3.40
    Note:

    RingGo Code 77477.

    Hourly rate available from 1200 from RingGo ONLY.

    Bank Holiday £3.40.

    Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £10.20.

    
    
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    
    
    Parking 2:
    
    Name: Bournemouth Premium Car Park
    Spaces: 52
    Charges:
    Off-peak: £7.00
    Daily: £9.90
    Saturday: £7.00
    Sunday: £7.00
    Note:

    RingGo Code 77478.

    Bank Holiday £7.00.

    Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £21.00.

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    
    
    

• Rental Car
  • Availability YES Yes
  • Note Nearby

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on both platforms. The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

• Station Location & Directions
  • Latitude 50.72752854
  • Longitude -1.863941342

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 19:15
    Saturday - 06:15 to 18:00
    Sunday - 07:45 to 18:30

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Outside both station entrances and in booking hall
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Bournemouth ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Other transportation
  • Rail Replacement Services

    To Southampton / Brockenhurst: Station entrance on Halfords side. 

    To Poole: Station entrance on Asda side.