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Arriva QTT

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Lost property

If you've left something on a Grand Central train or at a station, we'll do all we can to help.

  • For trains travelling towards London, please contact King's Cross Lost Property Office on 03300 240 215, or register your lost item at
  • For trains travelling northbound please contact our Customer Relations team on 0345 603 4852.

Please give us as many details as possible about the item in your enquiry. We will help you find the right people to contact to try and reunite you with your belongings.