Claygate Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Customer Help points are located on every platform
  • Helpline YES Yes
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The National key toilets are located just off Platform 2; these toilets are operated by a radar key.

  • Nearest Stations with Facilities SUR
  • Step Free Access

    Step-free category B2 Station - Level access to both platforms via separate entrances. Step-free access between platforms is possible via the street using Hare Lane (645m min).

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 2. The National key toilets are located just off Platform 2; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On Platform 2, near to the ticket office
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Claygate ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:20 to 13:00
    Saturday - 08:00 to 13:00
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.36121463
  • Longitude -0.348236165

• Parking
  • Car Parking Details
    Name: Claygate Car Park
    Spaces: 144
    Charges:
    Off-peak: £1.90
    PerHour: £1.00
    Daily: £3.90
    Weekly: £15.50
    Monthly: £55.30
    ThreeMonthly: £165.90
    Annual: £553.00
    Saturday: £1.90
    Sunday: £1.90
    Note:

    RingGo Code 2040.

    Hourly rate available from 1200 from RingGo ONLY.

    Bank Holiday £1.90.

    Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £5.70.

    
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Cctv: Yes
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Claygate station
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 2

  • Sheltered YES Yes
  • Spaces 24
  • Type Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CLG.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    To Surbiton: Hare Lane Bus Stop outside Boots

    To Guildford: Hare Lane Bus Stop opposite Somerfield