Hereford Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 06:00 to 22:00
    Sunday - 09:00 to 22:00
  • Accessible Taxis

    Available from the taxi rank.

  • Accesible Ticket Machine

    The ticket machine(s) take cash, and major debit and credit cards.

    The ticket machines are only accessible during ticket office opening hours.

  • Booking Office Counter

    A low level counter is available at the Ticket Office.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set down and pick up in the station car park, adjacent to the station building.

  • Step Free Access

    Category B.

    Step free access through the ticket hall to Platform 3 and 4.

    A footbridge lifts connects Platforms 1 and 2.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note line-height: 17.02px; widows: 1; The ticket office is inside the station building. 
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

• Ticketing Hours
  • Ticket Office Hours Saturday - 05:15 to 18:40
    Sunday - 09:15 to 18:40

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.06116993
  • Longitude -2.708217764

• Parking
  • Car Parking Details
    Operator Name: A P C O A
    Name: Main Car Park
    Spaces: 175
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Url: https://www.apcoa.co.uk/tfwr

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hereford station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Cycle parking is provided at four locations. 5 sheffield stands, under a shelter providing for up to 10 spaces for bicycles are located at the southern end of Platform 3. 5 Sheffield stands, providing for up to 10 bicycles to be parked are located in a shelter on the traffic island as you enter from Station Approach. 10 Sheffield stands, under two shelters providing for up to 20 spaces for bicycles, are located in an area marked cycle storage to the left of the main station entrance. A further five Sheffield stands, offering 10 spaces are also located nearby.

  • Note

  • Sheltered YES Yes
  • Spaces 50
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note line-height: 17.02px; widows: 1; There is a taxi rank in the station car park, adjacent to the station building.

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is at the front of the station.