Neath Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday - 06:00 to 22:00
  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The National key toilets are located on Platform 2; these toilets are operated by a radar key.

  • Step Free Access

    Category B2.

    Step free access to Platform 1 (to Swansea) from Milland Road car park.

    Step free access to Platform 2 (to Cardiff) via the station entrance.

    Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council).

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Monday to Sunday 06:00 to 22:00

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note The ticket machine is near the ticket office counter and is available between 0530 and 2030, 7 days a week.
  • Penalty Fares
    Train Operator: AW
    Url: https://tfwrail.wales/about-us/policies-and-reports/revenue-protection-policy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:30 to 18:30
    Saturday - 06:10 to 18:45
    Sunday - 09:20 to 16:50

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.66235974
  • Longitude -3.807245183

• Parking
  • Car Parking Details Parking 1:
    
    Operator Name: A P C O A
    Name: Station Car Park
    Spaces: 64
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.apcoa.co.uk/tfwr
    
    Parking 2:
    

    Neath Port Talbot Council operate Milland Road Car Park, which is adjacent to the westbound platform. More information on its provision can be found here Parking "? Neath Port Talbot Council (npt.gov.uk)

    
    
    Address:
    Milland Road
    Neath
    Sa11 1nj
    
    Operator Name: Neath Port Talbot Council
    Name: Neath - Milland Road Car Park
    Spaces: 450
    Charges:
    Off-peak: £1.50
    PerHour: £1.50
    Daily: £3.80
    Saturday: £3.80
    Sunday: £1.00
    Note:

    Milland Road Car Park is operated by Neath Port Talbot Council and more information can be found on the Council's website Parking "? Neath Port Talbot Council (npt.gov.uk)

    
    
    Number Accessible Spaces: 37
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Neath station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Cycle parking is in two locations at Neath. 4 Sheffield Stands providing 8 bicycle parking spaces are located at the end of canopy at Platform 2 (eastbound platform, Cardiff direction). 8 Sheffield Stands providing 16 bicycle parking spaces are also located under the canopy, at the Milland Road entrance to Platform 1. (westbound platform, Swansea direction.)

  • Sheltered YES Yes
  • Spaces 16
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Buy a Neath PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is at the station front.