Plymouth Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 04:30 to 01:00
    Sunday - 08:00 to 00:00
    Saturday - 04:30 to 01:00
  • Accessible Taxis

    Accessible taxis are available. Please request staff assistance.

  • Accesible Ticket Machine

    Accessible ticket machines are located at the station entrance by the ticket office.

  • Helpline
  • Helpline Contact Details

    08001 971 329 or 18001 0800 197 1329 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.

  • National Key Toilets

    The radar key is available from station staff.

  • Step Free Access

    Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. For a video tour of the station please visit: https://www.youtube.com/watch?v=xKz2G6l4hB8

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Meeting point: Gateline.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In ticket hall
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Smartcard Accepted

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:25 to 20:00
    Saturday - 06:25 to 19:00
    Sunday - 08:00 to 19:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room 1
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call Customer Support on 03457 000 125 (06:00-23:00 every day)
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 50.37781736
  • Longitude -4.143363131

• Parking
  • Car Parking Details Phone number: 0345 165 2030
    
    Address:
    North Road
    Plymouth
    PL4 6AB
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Station Car Park
    Spaces: 267
    Charges:
    Daily: £10.90
    Weekly: £54.50
    Monthly: £180.00
    ThreeMonthly: £495.00
    Annual: £1,440.00
    Note:

    Hourly tariff available from Friday at 1600 to Sunday at 2359

    Up to 1 hour = £2.20

    Up to 2 hours = £2.60

    Up to 3 hours = £3.50

    Up to 6 hours = £4.00

    6 hours plus = £8.50

    
    
    Number Accessible Spaces: 7
    Accessible Spaces Note:

    Parking is free for valid blue badge holders.

    
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Accessible ticket machine are available in the ticket hall.

    
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.apcoa.co.uk

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Adjacent taxi rank

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Plymouth Bike Hireplymouthbikehire.co.uk 07577 279 928 pre-booking required
  • Location

    Platforms 3 and 4

  • Note

    Cycles can be carried on our trains free of charge.

  • Sheltered YES Yes
  • Spaces 34
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/PLY.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Front of the station