Rochford Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:30
    Saturday - 07:30 to 14:20
    Sunday - 09:00 to 15:00
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point available on platform 2.
  • Helpline YES Yes
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    08:00 - 20:00

    
    
  • Step Free Access

    This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via West Street, ramp access to the Shenfield / London side is via Church, approximately 320 metres or 3 minutes walk between access points.

    This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff assistance available until 1920.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:30
    Saturday - 07:30 to 14:20
    Sunday - 09:00 to 15:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.58173343
  • Longitude 0.702317091

• Airport
  • Availability YES Yes
  • Note Taxi services to Southend Airport. For Bus transfer customers should use Southend Victoria Station

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0345 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 205
    Charges:
    Off-peak: £5.80
    PerHour: £1.00
    Daily: £7.30
    Weekly: £30.00
    Monthly: £145.00
    ThreeMonthly: £420.00
    Annual: £1,470.00
    Saturday: £4.20
    Sunday: £4.20
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Rochford station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Car park

  • Sheltered YES Yes
  • Spaces 60
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Local Buses from bus stops, 5 minutes walk

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Replacement transport stopoutside station entrance