Shotton Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category B3.

    Shotton station is split into two levels. Shotton and Shotton High Level.

    At Shotton (Platforms 1 and 2):

    No wheelchair access to Platform 1 (to Chester).

    Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

    Customers are advised to travel to Flint and change trains.

    The nearest fully accessible station to Shotton is Flint.

    Shotton High Level (Platforms 3 and 4):

    No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.

    The nearest fully accessible station to Shotton High Level is Hawarden Bridge.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

    To get a TFW Smartcard, visit our website: www.tfw.wales

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 07:30 to 12:30
    Saturday - 08:45 to 13:45
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.2125552
  • Longitude -3.038434376

• Parking
  • Car Parking Details Phone number: 01352 752121
    
    Address:
    -Alexandra Street
    -Shotton
    CH5 1DL
    
    Operator Name: Flintshire County Council
    Name: Station Car Park
    Spaces: 29
    Charges:
    Daily: £1.50
    Note:

    Further information on this car park is available on Flintshire County Council's website section on parking Car parks (flintshire.gov.uk)

    
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Shotton station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.

    2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.

  • Note

    10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)

  • Sheltered YES Yes
  • Spaces 20
  • Type
    Stands
    Lockers

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note The nearest bus stops are located outside the station on Chester Road West.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Taxi office outside the station.

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is a local bus/coach stop near the Riverside URC Church.