Stratford-upon-Avon Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Mon,Tue,Wed,Thu - 07:00 to 18:00
    Friday - 07:00 to 19:00
    Saturday - 07:00 to 18:00
    Sunday - 09:00 to 16:00
  • Accessible Taxis

    Red Line Taxis (Wheelchair Access) 017889 777365

  • Accesible Ticket Machine

    A Ticket Vending Machine is located at the front of the station.

  • Helpline 1
  • Helpline Contact Details

    0800 0248998

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours, 7 days a week (except Christmas Day and Boxing Day)

    
    
  • National Key Toilets

    N/A

  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

    Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet.  Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station.  The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located at the front of the station.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 07:00 to 18:00
    Friday - 07:00 to 19:00
    Saturday - 07:00 to 18:00
    Sunday - 09:00 to 16:00

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stratford-upon-Avon is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.19425764
  • Longitude -1.71629633

• Rental Car
  • Availability YES Yes
  • Note Available at the front of the station.

• Parking
  • Car Hire: Note Available at the front of the station.
  • Car Parking Details Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 107
    Charges:
    Off-peak: £3.40
    PerHour: £1.00
    Daily: £4.80
    Weekly: £18.10
    Monthly: £57.20
    Annual: £457.60
    Saturday: £3.40
    Sunday: £3.40
    Note:

    You"?ll be able to pay for parking in the following ways:

    • The Saba Parking UK app
    • Via the Saba Parking website
    • The Pay on Foot machine(s) located within the car park (where applicable)
    • Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.

    Hourly rate on bank holidays only available via payment machines. App/website not supported.

    
    
    Number Accessible Spaces: 7
    Accessible Spaces Note:

    Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the  Saba Blue Badge Portal.

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.sabaparking.co.uk/car-park/stratford-upon-avon-station-car-park

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Stratford-upon-Avon station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    north of Platform 1

  • Sheltered No
  • Spaces 20
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SAV.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note line-height: 107%; 007 Taxis line-height: 107%; : 01789 414  007 // 01789415 007 line-height: 107%; Unicorn Cars line-height: 107%; : background-clip: initial;01789 334817 // 01789 33488 line-height: 107%; Argent Taxis: line-height: 107%; (Wheelchair Access) 01789 294 436

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: In Station Drive