Wickham Market Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point in car park
  • Helpline YES Yes
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    08:00 - 20:00

    
    
  • National Key Toilets

    Accessible toilet available in the Station House.

    Facilities operated by Station House Campsea House.

  • Nearest Stations with Facilities IPS
  • Step Free Access

    This station has step free access to the single platform for trains towards both Ipswich and Lowestoft.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is on the platform, next to the yellow boarding ramp.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using the Help Point at this station

    Assistance meeting point is on the platform, next to the yellow boarding ramp.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Accessible toilet in the Station House.

    Facilities operated by Station House Campsea House.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.15112006
  • Longitude 1.39868855

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0345 600 7245
    
    Operator Name: Greater Anglia
    Name: Station Car Park
    Spaces: 48
    Free: true
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Wickham Market station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    There are five cycle stands in the station car park, between the entrance to the car park and the two accessible car parking spaces. There is also a sheltered cycle parking area providing five cycle stands on Platform 1 (for trains towards both Ipswich and Lowestoft) beyond the former station building.

  • Sheltered YES Yes
  • Spaces 20
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the bus stops at the station entrance.