Carlisle Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Helpline No
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category A - This station has step-free access to all platforms / the platform

    Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the booking hall.
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:00 to 20:00
    Saturday - 05:00 to 20:00
    Sunday - 09:00 to 20:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 54.89064626
  • Longitude -2.933810228

• Rental Car
  • Availability YES Yes
  • Note Hertz

• Parking
  • Car Hire: Note Hertz
  • Car Parking Details Parking 1:
    

    For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Court Square
    Carlisle
    CA1 1QZ
    
    Operator Name: Avanti West Coast
    Name: Station Car Park
    Spaces: 160
    Charges:
    Daily: £12.50
    Monthly: £166.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £5.50
    Sunday: £5.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 10
    Accessible Spaces Note:

    Eco friendly car hire available from this station. Click here for more information.

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

     For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

    Different rates apply to non rail users, please speak to a member of staff

    
    
    Address:
    South George Street
    Carlisle
    Cumbria
    CA2 5AW
    
    Operator Name: Avanti West Coast
    Name: Station Car Park 2
    Spaces: 79
    Charges:
    Daily: £12.50
    Monthly: £166.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £5.50
    Sunday: £5.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Carlisle station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note PeddalpushersLonnings End, Sandy Lonning, Brampton, CA8 1RA
  • Location

    Platform 8.

  • Note

    Space for 16 cycles on Platform 8.

    8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)

  • Sheltered YES Yes
  • Spaces 16
  • Type Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CAR.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Rail replacement coach services can be found at the front of the station