Liverpool Lime Street Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accessible Taxis

    Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.

  • Accesible Ticket Machine

    There are eight accessible ticket machines at the station located on the station concourse.

  • Customer Help Point There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
  • Helpline No
  • Helpline Contact Details

    If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Assistance is available to and from platforms

  • National Key Toilets

    The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

  • Step Free Access wholeStation
  • Step Free Access Coverage Whole Station
  • Staff Help

    Liverpool Lime Street Mobility Team are available: -

    • Monday - Saturday 07:00 - 22:00
    • Sunday 08:00 - 22:00

    THERE IS NO CHARGE FOR THIS SERVICE.

    A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Male and Female toilets located on the station concourse by Lord Nelson street entrance

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket Office & Travel Centre on the station concourse
  • Penalty Fares NR
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    Walrus cards and local Saveaway only. For more information Click here.

• Ticketing Hours
  • Ticket Office Hours Sunday - 07:15 to 23:05
    Saturday - 05:00 to 23:38

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 0330 024 0215
    
    Operator Name: Excess Baggage Company
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0330 024 0215
  • Staffing Level YES Yes

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 06:00 to 20:00
    Saturday - 08:00 to 18:00
    Sunday - 10:00 to 18:00

• Station Location & Directions
  • Latitude 53.40731898
  • Longitude -2.977732837

• Airport
  • Availability YES Yes
  • Note Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.

• Priority Lounge Information
  • First Class Lounge: Note

    The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.

    The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you"?d like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they"?ll help you out.

• Parking
  • Car Parking Details
    Address:
    Liverpool Lime Street station
    Skelhorne Street Short Stay Car Par
    Lord Nelson Street Long Stay Car Pa
    
    
    Operator Name: A P C O A
    Name: Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
    Spaces: 280
    Number Accessible Spaces: 25
    Accessible Spaces Note:

    Skelhorne Street short stay car park: -

    21 spaces plus 4 accessible spaces

    Lord Nelson Street long stay car park: -

    259 spaces plus 13 accessible spaces

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: http://www.apcoa.co.uk

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi WiFi hot spots around Liverpool Lime Street station
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Outside the station on Lime Street

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note City Bike, 0151 374 2034http://citybikeliverpool.co.uk
  • Location

    Alongside station entrance

  • Note

    There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.

  • Sheltered YES Yes
  • Spaces 52
  • Type Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Arriva and Stagecoach operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseysideLiverpools main bus station (on Roe Street) is about 4 minutes walk from Lime Street station. Not all buses are accessible Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info (http://www.plusbus.info)  

• Baggage Services
  • Left Luggage: Available YES Yes
  • Left Luggage: Phone Phone number: 0151 909 3697
    
    Operator Name: Operated by Excess Baggage Company
  • Left Luggage: URL https://www.left-baggage.co.uk/index/locations

• Taxi Information
  • Availability YES Yes
  • Note The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.

• Other transportation
  • Cycle Hire YES Yes
  • Port YES Yes
  • Port This can be reached by using the Merseyrail from Liverpool Lime Street station.
  • Rail Replacement Services

    Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.