Macclesfield Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Sunday - 07:30 to 00:00
    Saturday - 05:30 to 00:15
  • Customer Help Point Help point available in the car park.
  • Helpline
  • Helpline Contact Details

    08000 158 123 (08000 158 124 Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    An accessible toilet is available on Platform 1

  • Step Free Access

    Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The accessible toilets are located on Platform 1.

    Opening hours:

    Monday to Friday:          5:30am to 12:15am

    Saturday:           6.00am to 12:15am

    Sunday: 7:30am to 12:15am

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket hall
  • Penalty Fares VT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 05:45 to 19:00
    Friday - 05:45 to 20:30
    Saturday - 06:00 to 19:00
    Sunday - 08:00 to 20:30

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Avanti West Coast Lost Property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Customers are encouraged to approach a member of station staff for any customer information enquiry.  
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.25935609
  • Longitude -2.121380478

• Parking
  • Car Parking Details Parking 1:
    

    For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Waters Green
    Macclesfield
    Cheshire
    SK11 6JP
    
    Operator Name: Avanti West Coast
    Name: Upper Station Car Park
    Spaces: 19
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Accessible Car Park Equipment Note:

    Please note there is a slight gradient from this car park to the station building

    
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Address:
    Waters Green
    Macclesfield
    SK11 6JP
    
    Operator Name: Avanti West Coast
    Name: Lower Station Car Park
    Spaces: 38
    Charges:
    Daily: £12.50
    Monthly: £132.00
    ThreeMonthly: £374.00
    Annual: £1,200.00
    Saturday: £4.50
    Sunday: £4.50
    Note:

    For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

    Different rates apply to non rail users, please speak to a member of staff.

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    This car park is downhill from the main station building

    
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Macclesfield station (http://btwifi.com/find)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Located on the North end of Platform 1

  • Note

    Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)

  • Sheltered YES Yes
  • Spaces 48
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/MAC.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note A Taxi rank is available outside of the station, in the lower car park area 

• Other transportation
  • Rail Replacement Services

    Pick Up / Drop Off on station forecourt.