Tile Hill Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Mon - 06:00 to 19:00
    Friday - 07:00 to 20:00
    Saturday - 08:00 to 19:00
    Sunday - 08:30 to 14:00
  • Accessible Taxis

    Accessible taxis are not available

  • Accesible Ticket Machine

    A Ticket Vending Machine is located in the paved area outside the Ticket Office.

  • Booking Office Counter

    by member of staff on duty

  • Customer Help Point On both platforms
  • Helpline YES Yes
  • Helpline Contact Details

    0800 0248998

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Pick-up possible adjacent to station.

  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Helpline Open Note

    24 hours, 7 days a week (except Christmas Day and Boxing Day)

    
    

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note

    The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday 06:00-19:00, Tuesday - Thursday 07:00-19:00, Friday 07:00-20:00, Saturday 08:00-19:00 and Sunday 08:30-14:00. The toilet facilities are not available when the Ticket Office is closed.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located in the paved area outside the Ticket Office.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Mon - 06:00 to 19:00
    Friday - 07:00 to 20:00
    Saturday - 08:00 to 19:00
    Sunday - 08:30 to 14:00

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Tile Hill Station is accredited by the Secure Station Scheme**  
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.39511859
  • Longitude -1.596851679

• Parking
  • Car Parking Details
    Operator Name: Transport for West Midlands
    Name: Station Car Park
    Spaces: 145
    Free: true
    Number Accessible Spaces: 16
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Tile Hill station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Station entrance, car park

  • Sheltered no
  • Spaces 25
  • Type
    Stands
    Lockers

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/THL.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    In the event of engineering Rail replacement buses will pick up/drop off in both directions towards Birmingham and Coventry will be the bus stop on Falkland Close at the rear of the Tile Hill Station public car park.