If you purchased your e-ticket up to February 13th 2020

You will be given the option to Download the ticket, which will place it on your current device. If you wish to transfer it to a different device you will need to click ""Release"". In order to activate your ticket you will need to click ""Enable"" - note that once this has been selected, the ticket will be tied to that device and can no longer be moved. You can enable a ticket after 11pm the night before your day of travel.

You can now present your ticket for scanning or displaying by clicking on the ""Ticket 1"" option which will have appeared. Restrictions and information can be viewed by selecting ""Ticket details"".

If you are purchasing an e-ticket on or after February 14th 2020

E-tickets are still stored securely in your app if you have an account, however we now also offer the ability to download them as PDF files for those whose devices do not support the Grand Central app. Additionally, e-tickets no longer need to be activated and can be downloaded to multiple devices as required.

If you have a Grand Central account and app
Your e-tickets will be stored in your app when logged in; you can also download the PDF file from here, or from the ""My Account > Bookings"" section of our website. Your downloadable PDF will also have been attached to your booking confirmation email.

If you do not have a Grand Central account
Your e-ticket will be attached to your booking confirmation email as a PDF. Should you later register an account using the email provided, your tickets will be found in the ""Bookings"" section of the Grand Central app or website."