Standalone QTT
Roughton Road Train Station
Roughton Road
Roughton Road station
Roughton Road
Cromer
Norfolk
NR27 9LN
Ticket office opening hours:
no information
- NO Waiting room
- YES Ticket machine
- NO Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Impared Access Staff YES Yes
- Impaired Accessible Ticket Machines No
- Induction Loop No
- National Key Toilets No
- Wheel chairs Available No
- Impaired Access Staff Help Hours Monday - Sunday
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point Help point available on the platform.
- Helpline YES Yes
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Ticket Gate No
- Impaired Mobility Set Down No
- Ramp for Train Access YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
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Helpline Contact Details
0800 028 28 78
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Step Free Access
This station does not have step free access. There is only one entrance to this station and it involves the use of a very steep flight of steps and then a ramped footpath to access the platform. Any customers with mobility impairments are advised to use Cromer station, which is just over one mile away.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
-
Staff Help
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp Assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
Assistance meeting point is on the platform.
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Local Buses
-
Cycle Storage
-
Location
There are two cycle stands on Platform 1 (for trains towards both Norwich and Sheringham) next to the waiting shelter.
- Sheltered No
- Type Stands
- Availability YES Yes
- Closed Circuit TV No
-
Note
4 Sheffield Stand spaces
- Spaces 4
-
Location
-
Dining and Shopping
- Dining & Shopping: Station Buffet No
- Dining & Shopping: Shops No
-
Phones, Internet & Wi-fi
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Roughton Road station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
- Station Amenities: Telephone No
-
Restrooms
- Baby Change No
- Toilets No
-
Station Information
- ATM No
- Post Box No
- Shops No
- Station Buffet No
- Showers No
- Trolley No
- Waiting Room No
- Staffing Level No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Seated Area YES Yes
- Wifi No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
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Ticketing Services & Information
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Station Location & Directions
- Latitude 52.91804369
- Longitude 1.299803414
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Other transportation
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Rail Replacement Services
Rail replacement bus services pick up and drop off at the station entrance on Roughton Road.
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Rail Replacement Services
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