Aberdeen Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 05:00 to 00:30
    Sunday - 08:45 to 00:30
  • Helpline No
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

     Ticket gates to all platforms

  • Step Free Access

    This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310. Tactile paving to all platforms

    Please take care when boarding/alighting the train towards the rear of platforms 3, 4, 5 and 6 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

    Blue Badge parking bays: 10

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Meeting Point: At the Automatic Ticket Gates inside the station

• Airport
  • Availability YES Yes
  • Note Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone
    Operator Name: Monday - Saturday 07:30 - 21:30 & Sunday 09:00 - 21:00
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Bike & Go: Bikes available for public hire from the station. Register online:  www.scotrail.co.uk/bike-and-go (http://www.scotrail.co.uk/bike-and-go ) 
  • Location

    additional cycle parking located outside Union Square Shopping Centre

  • Sheltered YES Yes
  • Spaces 80
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details
    Operator Name: Scot Rail
    Name: South College Street Car Park
    Spaces: 188
    Charges:
    Daily: £6.00
    
    Number Accessible Spaces: 10
    Accessible Spaces Note:

    Parking is free for Blue Badge holders displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Priority Lounge Information
  • First Class Lounge: Note

    Located

    Above booking office on the main concourse. Our lounge is unstaffed with access granted via an intercom system.

    Tickets accepted

    Inter-Available First Class tickets valid for travel on ScotRail services that day.

    LNER tickets are accepted

    Caledonian Sleeper Club room and Double room guests are permitted access.

    'Cross Country only' tickets not accepted.

    Facilities

    Charging points and USB charging is available.

    Refreshments

    Complimentary refreshments and light snacks. Coffee and water machine.

    Wi-Fi

    Yes

    Showers include an Accessible Shower

    Yes

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours

• Station Location & Directions
  • Latitude 57.14304825
  • Longitude -2.097480496

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 06:15 to 21:30
    Saturday - 06:15 to 19:00
    Sunday - 08:45 to 21:30

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers YES Yes
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: Scot Rail Lost Property Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 21:30
    Saturday - 06:15 to 19:00
    Sunday - 08:45 to 21:30

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information
  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Other transportation
  • Cycle Hire YES Yes
  • Port YES Yes
  • Port Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
  • Rail Replacement Services

    Buses pick up/drop off on College Street, next to the Car Park.

    Please click on the link below for the exact bus pick up location:-

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