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Andover Train Station

Andover

Andover station
Station Approach
Andover
Hampshire
SP10 3HW

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:00 to 19:00
Saturday - 06:50 to 17:40
Sunday - 08:15 to 16:45

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 17:40
      Saturday - 06:00 to 17:40
      Sunday - 09:00 to 17:00
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Customer Help points are located on every platform
    • Helpline YES Yes
    • Helpline Contact Details 0800 5282100
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    • Step Free Access

      Step-free category B2 Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London). 

      A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On Platform 2, near to the ticket office
    • Penalty Fares SW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Andover ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:00 to 19:00
      Saturday - 06:50 to 17:40
      Sunday - 08:15 to 16:45
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property
      Operator Name:

      Please register your lost property using the form at S W R Lost Property. It can take several days for items to turn up, we will let you know if they do.

    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.21154584
    • Longitude -1.49223998
  • Parking
    • Car Parking Details
      Weekend ticket available after 1200 Friday £7.90

      Off Peak available after 1600 Monday to Friday

      10 Electric Vehicle Charging Points will be available from 28 July.

      Phone number: 0345 6000 650

      Name: Station Car Park
      Spaces: 495
      Charges:
      Off-peak: £3.50
      PerHour: N/A
      Daily: £8.60
      Weekly: £39.30
      Monthly: £121.30
      ThreeMonthly: £363.90
      SixMonthly: N/A
      Annual: £1159.00
      Saturday: £3.50
      Sunday: £3.50
      Note:

      Bank Holiday £3.50 



      Number Accessible Spaces: 8
      Accessible Car Park Equipment: Yes
      Cctv: No
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Andover station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Platform 2

    • Sheltered YES Yes
    • Spaces 132
    • Type
      Compound
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/ADV.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Southbound and Northbound buses will stop directly outside the main station exit.

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