Audley End Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:00
    Saturday - 07:00 to 18:00
    Sunday - 09:00 to 17:00
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point available on platform 1
  • Helpline YES Yes
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This station has step free access to platforms via lifts.

    This station is a category A station according to ORR station classification system.

    https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

  • Helpline Open Note

    08:00 - 20:00

    
    

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Local buses at front of station

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Within station and on forecourt

  • Note

  • Sheltered No
  • Spaces 86
  • Type
    Stands
    Racks

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Parking 1:
    Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 657
    Charges:
    Off-peak: £6.80
    PerHour: £1.00
    Daily: £8.40
    Weekly: £42.00
    Monthly: £186.00
    ThreeMonthly: £530.00
    Annual: £1,856.00
    Saturday: £4.70
    Sunday: £4.70
    Note:

    £74.00 Flexi ticket

    
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Phone number: 0845 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Premium Bay
    Spaces: 5
    Charges:
    Annual: £2,060.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Toilets are located in the booking hall and are open when the Ticket Office is open

• Station Location & Directions
  • Latitude 52.00445153
  • Longitude 0.2071621

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:00
    Saturday - 07:00 to 18:00
    Sunday - 09:00 to 17:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Taxi Information
  • Availability YES Yes
  • Note In front of station.

• Other transportation
  • Rail Replacement Services

    Substitute bus services stop at front of Station