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Benfleet Train Station

Benfleet

Benfleet station
Ferry Road
Benfleet
Essex
SS7 1NF

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:15 to 21:30
Saturday - 05:15 to 21:45
Sunday - 06:15 to 21:15

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
    • Accessible Taxis

      Operated by local companies. Pre-booking advised

    • Booking Office Counter

      Customer Service Staff

    • Customer Help Point On platforms, accessible via electronic gates from street level
    • Helpline No
    • Impared Mobility Set Down

      Outside station entrance

    • National Key Toilets Platform 1. This can be accessed using a radar key.
    • Step Free Access

      There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Please call 03457 44 44 22
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on Platforms 1 and 2.

      The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Oyster Notes

    • Penalty Fares CC
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:15 to 21:30
      Saturday - 05:15 to 21:45
      Sunday - 06:15 to 21:15
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday - Friday, 08:00 - 20:00Saturday, Sunday and Public Holidays: 09:00 - 16:00 Christmas Day - Boxing Day: Closed. 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.5439490855
    • Longitude 0.561723002
  • Parking
    • Car Parking Details

      Premier Reserved Parking - £1,614.00 for an Annual Ticket.

      Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays


      Email: customer.service@ncp.co.uk
      Phone number: 0845 050 70 80

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 125
      Charges:
      Off-peak: £3.10
      PerHour: N/A
      Daily: N/A
      Weekly: £31.00
      Monthly: £126.10
      ThreeMonthly: £365.00
      SixMonthly: N/A
      Annual: £1266.00
      Saturday: £3.10
      Sunday: £3.10
      Note:

      Premier Reserved Parking - £1,300.00 for an Annual Ticket.

      Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays



      Number Accessible Spaces: 3
      Accessible Car Park Equipment Note:

      Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces


      Cctv: Yes
      Open:
      - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Outside station entrance
    • Note

      Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.

    • Sheltered YES Yes
    • Spaces 67
    • Type
      Compound
      Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BEF.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Outside main entrance, turn left under subway
  • Other transportation
    • Rail Replacement Services

      Bus stops on Ferry Road outside front of station:

      - If travelling towards London, Stop E

      - If travelling towards Southend, Stop A

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