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Berwick-upon-Tweed Train Station

Berwick-upon-Tweed

Berwick-upon-Tweed station
Railway Street
Berwick-upon-Tweed
Northumberland
TD15 1NF

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Ticket office opening hours:

Monday - Friday - 05:45 to 18:30
Saturday - 06:45 to 15:15
Sunday - 09:45 to 16:20

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge YES Yes
    • Help Points No
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 22:45
      Saturday - 06:00 to 22:45
      Sunday - 09:00 to 22:45
    • Booking Office Counter

      Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.

    • Helpline No
    • National Key Toilets The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
    • Step Free Access

      This station has step free access to all platforms.

      This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955

      Lift available from station forecourt to platforms 1 & 2.

      RNIB Map for all located just to the left of the station entry doors.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note Outside the travel centre entrance.
    • Penalty Fares TP
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:45 to 18:30
      Saturday - 06:45 to 15:15
      Sunday - 09:45 to 16:20
  • Subway/transit
    • Metro: Availability No
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 01302 362175
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
    • Lost Property Number 01302 362175
    • Staffing Level YES Yes
  • Station Seating Areas
    • First Class Lounge Hours Monday - Friday - 06:00 to 20:00
      Saturday - 07:00 to 20:00
      Sunday - 09:30 to 20:00
  • Station Location & Directions
    • Latitude 55.77482692
    • Longitude -2.011127048
  • Priority Lounge Information
    • First Class Lounge: Note

      Located

      Platform 2

      Assistance Dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway Lounges

      Tickets Accepted

      • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
      • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
      • Any London North Eastern Railway First Class packages
      • First Advance (routed LNER/ LNER & connections
      • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & Connections)
      • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & Connections)
      • London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & Connections)
      • London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER/LNER & Connections)
      • Inclusive Tour Tickets (Superbreaks etc.)
      • Weekend First

       

      Restricted tickets

      • All First Class tickets valid only on other train operators, including Caledonian Sleepers

       

      Facilities

      Unisex Toilet, newspapers

      Refreshments

      Complimentary: tea/coffee/hot chocolate/water/ biscuits

      Wi-Fi

      Yes

      Showers

      No

  • Parking
    • Car Parking Details

      For a map of how to get to the car park, please click here.


      Email: parkingservices@northumberland.gov.uk

      Operator Name: Northumberland County Council
      Name: Council Car Park
      Spaces: 124
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: £3.50
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Max length of stay is 72 hours 



      Number Accessible Spaces: 5
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Berwick-upon-Tweed station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Within car park

    • Sheltered no
    • Spaces 8
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/BWK.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Restrooms
    • Toilets Note The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request.
    • Toilets YES Yes
    • Baby Change YES Yes
  • Taxi Information
    • Availability YES Yes
    • Note Berwick is alarge station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
  • Other transportation
    • Rail Replacement Services

      Rail Replacement Coaches leave from the front of the station.

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