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Braintree Train Station

Braintree

Braintree station
Station Approach
Braintree
Essex
CM7 3QL

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:45 to 15:00
Saturday - 05:45 to 13:05
Sunday - 07:45 to 15:30

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 19:10
      Saturday - 05:45 to 13:05
      Sunday - 07:45 to 15:30
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help point available on platform 1.
    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 08:00 - 20:00
    • Step Free Access

      This station has step free access to all platforms via lifts.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. A mobile platform host is available for pre-booked assist between the hours of 12:00 and 19:00. Outside of these hours customers are advised to use Witham (8 miles). Booking is recommended
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note Accessible toilet available in the waiting room and accessed with a radar key. The toilets are only open during staffing hours
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes
      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:45 to 15:00
      Saturday - 05:45 to 13:05
      Sunday - 07:45 to 15:30
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.87540511
    • Longitude 0.556698654
  • Airport
    • Availability YES Yes
    • Note There are regular express bus services from outside the station direct to Stansted Airport Terminal
  • Parking
    • Car Parking Details Email: customer.service@ncp.co.uk

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 26
      Charges:
      Off-peak: £5.00
      PerHour: N/A
      Daily: £5.00
      Weekly: £20.00
      Monthly: £78.00
      ThreeMonthly: £223.00
      SixMonthly: N/A
      Annual: £780.00
      Saturday: £5.00
      Sunday: £5.00

      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Braintree station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Within station, forecourt and car park
    • Note

    • Sheltered YES Yes
    • Spaces 52
    • Type
      Stands
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Braintree is a PlusBus location click here to see the PlusBus map. http://www.plusbus.info/braintree (http://www.plusbus.info/braintree) There are regular express bus services from outside the station to Stansted Airport
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Taxi rank outside station entrance
  • Other transportation
    • Rail Replacement Services

      Substitute bus services stop at bus stop in the turning circle

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