Cambridge Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point Help point located on platforms 7/8.
  • Helpline YES Yes
  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Cambridge station has Secure Station Acreditation

  • Step Free Access

    This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is on Platform 1.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance is provided by station staff during the hours of train service operation. Booking is recommended

  • Helpline Open Note

    08:00 - 20:00

    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 4. The accessible toilets are on platform 4

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster cards are not valid at this station

  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:10 to 23:00
    Saturday - 05:10 to 23:00
    Sunday - 07:00 to 22:55

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day.
  • Lost Property Note Lost property phone line service
  • Lost Property Number 0345 600 7245
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.1945746
  • Longitude 0.137554552

• Rental Car
  • Availability YES Yes
  • Note Hertz Rentacar

• Parking
  • Car Hire: Note Hertz Rentacar
  • Car Parking Details Parking 1:
    Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 374
    Charges:
    Off-peak: £14.50
    Daily: £14.50
    Weekly: £50.00
    Monthly: £240.00
    ThreeMonthly: £683.00
    Annual: £2,389.00
    Saturday: £14.50
    Sunday: £14.50
    Note:

    £101.50 Flexi ticket fare

    
    
    Number Accessible Spaces: 14
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk
    
    Parking 2:
    Phone number: 0845 050 7080
    
    Operator Name: National Car Parks Ltd
    Name: Premium Bay
    Spaces: 12
    Charges:
    Annual: £2,993.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Nearest post box is on Station Square at the front of the station

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park.  Adults and kids bikes, child seats, trailers and helmets available. For more info and to book online, go to www.rutlandcycling.com/hire (http://www.rutlandcycling.com/hire)
  • Location

    Cycle point is by the Car Park

  • Sheltered YES Yes
  • Spaces 2850
  • Type
    Stands
    Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Stagecoach operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent Citi routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east (http://www.stagecoachbus.com/about/east) Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info (http://www.plusbus.info/)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone Phone number: 01223 307125
    
    Operator Name: Available at ' Station Cycles' (located in long stay car park)
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note in front of station

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Rail replacement buses depart from the front of the station