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Cardiff Central Train Station

Cardiff Central

Cardiff Central Station
Central Square
Cardiff
Cardiff
CF10 1EP

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Ticket office opening hours:

no information

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge YES Yes
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 04:00 to 01:00
      Saturday - 04:00 to 00:30
      Sunday - 07:00 to 00:30
    • Helpline YES Yes
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate Accessible gate available at each set of ticket gates
    • National Key Toilets

      The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

    • Step Free Access

      Category A.

      Step free access is available to Platforms 0 to 8. 

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      0400 - 0100 Mon-Fri     0400 - 0030 Sat     0700 - 0030 Sun

  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note At the Penarth Road entrance and on the concourse.
    • Penalty Fares https://tfwrail.wales/policies-and-reports/revenue-protection-policy
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL https://tfwrail.wales/lost-property
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Seating Areas
    • First Class Lounge Hours Monday - Friday - 06:00 to 18:30
      Saturday
      Sunday
  • Station Location & Directions
    • Latitude 51.47602662
    • Longitude -3.179311548
  • Airport
    • Availability YES Yes
    • Note The T9 Airport Express coach service departs from the bus stop at the rear of the railway station. The full timetable can be found http://www.trawscymru.info/t9/.  The journey time is 40 minutes.
  • Priority Lounge Information
    • First Class Lounge: Note

      Located

       

      Platform 1 

      Tickets Accepted

       

      All First Class

      Facilities

       

      A comfortable modern lounge, screens with updated train information

      Refreshments

       

      Complimentary refreshments and a dedicated customer host ready to serve you. 

      Wi-Fi

      Available

       

      Showers

      None

       

  • Parking
    • Car Parking Details Parking 1:

      Visit www.ncp.co.uk for parking prices. 


      Email: customer.service@ncp.co.uk
      Phone number: 03450 507 080

      Operator Name: National Car Parks Ltd
      Name: Penarth Road
      Spaces: 248
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices. 



      Number Accessible Spaces: 7
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk/

      Parking 2:

      Visit www.ncp.co.uk for parking prices. 


      Email: customer.service@ncp.co.uk
      Phone number: 03450 507 080

      Operator Name: National Car Parks Ltd
      Name: Riverside
      Spaces: 110
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices.  



      Number Accessible Spaces: 7
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk/

      Parking 3:

      Visit www.ncp.co.uk for parking prices. 


      Email: customer.service@ncp.co.uk
      Phone number: 03450 507 080

      Operator Name: National Car Parks Ltd
      Name: Saunders Road
      Spaces: 44
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices.  



      Number Accessible Spaces: 7
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Mail and Express Services
    • Post Box: Note

      At the Penarth Road entrance and also in the main concourse. 

  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.
    • Note

      Sheltered stands are available on each platform.

    • Sheltered YES Yes
    • Spaces 90
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note There is currently no central bus station.  Bus services depart and arrive at stops around the city centre.  Click on the link to see a list of routes and timetables (http://www.cardiffbus.com/english/servicelisting.shtml#_subnav01)Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info)
  • Baggage Services
    • Left Luggage: Available YES Yes
    • Left Luggage: URL http://www.tfwrail.wales
  • Taxi Information
    • Availability YES Yes
    • Note Taxi rank is on the right as you exit the main station entrance
  • Other transportation
    • Rail Replacement Services

      At the rear car park (Penarth Road entrance)

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