Carstairs Train Station

• NO Waiting room
• NO Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Saturday - 07:20 to 14:24
    Sunday
  • Helpline
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This will be a Category A station. This station has a step-free access via a lift to both platforms.

    Please take care when boarding/alighting the train towards the middle of platform 1 and across all of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Sheltered No
  • Spaces 6
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located in the Waiting room. Available during ticket office opening hours (not wheelchair accessible)

• Station Location & Directions
  • Latitude 55.69103438
  • Longitude -3.668466894

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: Scot Rail Lost Property Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 07:20 to 14:24
    Saturday - 07:20 to 14:24
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine No
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information
  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Other transportation
  • Rail Replacement Services

    Buses pick up/drop off on Strawfrank Road (which is the bus stop at the station entrance.)

    Please click on the link below for the exact bus pick up location:-

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