Chafford Hundred Lakeside Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 05:45 to 22:00
    Saturday - 06:45 to 21:30
    Sunday - 07:15 to 16:30
  • Accessible Taxis

    Operated by local companies. Pre-booking advised

  • Booking Office Counter

    Customer Service Staff

  • Helpline YES Yes
  • Helpline Contact Details

    03457 44 44 22

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Outside station entrance

  • National Key Toilets

    Booking hall. This can be accessed using a radar key.

  • Step Free Access

    Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/CFH.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Outside station entrance (stands), by car park entrance (secure)

  • Note

    Stands are owned and maintained by council

  • Sheltered YES Yes
  • Spaces 52
  • Type
    Compounds
    Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)

• Parking
  • Car Parking Details

    Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

    
    Email: [email protected]
    Phone number: 0845 050 70 80
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 138
    Charges:
    PerHour: £1.00
    Daily: £7.70
    Weekly: £32.00
    Monthly: £124.00
    ThreeMonthly: £359.00
    Annual: £1,240.00
    Saturday: £3.20
    Sunday: £3.20
    Note:

    Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

    
    
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: No
    Accessible Car Park Equipment Note:

    Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces

    
    Cctv: Yes
    Open:
    - open 24h
    - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located in the Booking Hall.

    The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

• Station Location & Directions
  • Latitude 51.485645362
  • Longitude 0.2872366517

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 03457 44 44 22
    
    Operator Name: Operated by c2c
  • Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
  • Customer Service Note Monday - Friday, 08:00 - 20:00Saturday and Sunday: 09:00 - 16:00 Public Holidays: 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Note Closed Christmas Day and Boxing Day
  • Lost Property Number 03457 44 44 22
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 18:30
    Saturday - 08:15 to 18:30
    Sunday - 08:45 to 15:20

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster top-up is only available from the self-service ticket machines

  • Penalty Fares CC
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

• Taxi Information
  • Availability YES Yes
  • Note YES Yes

• Other transportation
  • Rail Replacement Services

    Bus stops outside station entrance.

    Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.