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Chatham Train Station

Chatham

Chatham station
Railway Street
Chatham
Kent
ME4 6PN

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:45 to 20:00
Saturday - 06:15 to 20:00
Sunday - 07:00 to 19:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • Accessible Taxis
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Accessible Taxis

      Accessible taxis are available to book

    • Accesible Ticket Machine

      In the booking hall

    • Booking Office Counter There are standing height and wheelchair height ticket counters available.
    • Customer Help Point On platform
    • Helpline
    • Helpline Contact Details 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets Platform 1&2 - Available during staffing hours
    • Step Free Access This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services to London via ramp to car park. Step free access to platform 2 for services away from London via ramp from Railway Street. Step free interchange via road and steep paths is in excess of 250 metres. Step access between platforms available via the booking hall.
      Coverage: no Part Of Station
    • Step Free Access Coverage Whole Station
    • Staff Help Assistance/Help available from station staff from First to Last trains.
    • Helpline Open Note *Helpline closed on Christmas Day
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note Platform 1 & 2 - Available during staffing hours
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Station front entrance
    • Penalty Fares SE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

       Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:45 to 20:00
      Saturday - 06:15 to 20:00
      Sunday - 07:00 to 19:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room
    • Lost Property Phone number: 0345 322 7021

      Operator Name: Southeastern Customer Services
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note 0345 322 7021
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Number 0345 322 7021
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.38037808
    • Longitude 0.521158168
  • Parking
    • Car Parking Details Email: general.enquiries@apcoa.com
      Phone number: 0330 333 9232

      Operator Name: A P C O A Parking
      Name: Station Car Park
      Spaces: 276
      Charges:
      Off-peak: £6.30
      PerHour: N/A
      Daily: £7.00
      Weekly: £31.20
      Monthly: £110.00
      ThreeMonthly: £329.10
      SixMonthly: £657.20
      Annual: £1189.90
      Saturday: £1.50
      Sunday: £4.30
      Note: From 1st June - new off peak evening rate (after 18:00) - £1.50

      Number Accessible Spaces: 4
      Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Chatham station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV YES Yes
    • Location downside car park
    • Note You may leave your cycle in the rack provided however you do so at your own risk.
    • Sheltered YES Yes
    • Spaces 30
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CTM.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note station forecourt
  • Other transportation
    • Rail Replacement Services

      First Arriva bus stop, to the right of the station entrance 

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