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Colchester Town Train Station

Colchester Town

Colchester Town station
St. Botolphs Circus
Colchester
Essex
CO2 7EF

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Ticket office opening hours:

Monday - Friday - 06:10 to 20:15
Saturday - 07:00 to 18:45
Sunday

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:10 to 20:15
      Saturday - 07:00 to 18:45
      Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Helpline YES Yes
    • Helpline Contact Details 0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 08:00 - 20:00
    • Step Free Access

      Single platform station. This station has step free access to the platform.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the ticket office.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help Assistance at this station is provided by a staff member during ticket office opening hours. Train guards also operate on this route and can provide assistance outside of these hours. Booking is recommended
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note Toilets are located alongside the ticket office and only open when the station is staffed.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes
      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:10 to 20:15
      Saturday - 07:00 to 18:45
      Sunday
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.8865294
    • Longitude 0.904148555
  • Parking
    • Car Parking Details
      Operator Name: Local Council
      Name: There is a Council managed car park behind the station
      Spaces: 0
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      There is one disabled parking space available at the station


      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Within station, forecourt and on platform

    • Sheltered YES Yes
    • Spaces 24
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Colchester Town Station is around 5 minutes walk from Colchester Bus Station
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Town Railway Station Bus Stops (stop B) for planned rail replacement only.

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