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Colwyn Bay Train Station

Colwyn Bay

Colwyn Bay station
Princes Drive
Colwyn Bay
Conwy
LL29 8DF

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:15 to 19:15
Saturday - 06:15 to 19:15
Sunday - 11:15 to 18:15

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Saturday - 06:15 to 22:14
      Sunday - 11:15 to 18:15
    • Accesible Ticket Machine

      The ticket machine is available during ticket office opening hours.

      The ticket machine takes cash, debit and credit cards. 

      The ticket machine is next to the booking office.

    • Customer Help Point Ticket Office only
    • Helpline 1
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

      Ticket gates available during ticket office opening hours.

    • Step Free Access Category A.

      Step free access is available from the station car park and a footbridge with lifts connects both platforms. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No

      Load a pre-purchased season ticket onto a smartcard using the ticket vending machine. 

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:15 to 19:15
      Saturday - 06:15 to 19:15
      Sunday - 11:15 to 18:15
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room 1
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 53.29637709
    • Longitude -3.725430748
  • Parking
    • Car Parking Details

      Visit www.ncp.co.uk for parking prices. 


      Email: customer.service@ncp.co.uk
      Phone number: 03450 507 080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 76
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices.  



      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Url: http://www.ncp.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Colwyn Bay station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV YES Yes
    • Location At the front of the station
    • Note

      5 hoops

    • Sheltered No
    • Spaces 10
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note At the front of the station
  • Other transportation
    • Rail Replacement Services

      At the station car park

Useful links
Ticket types and fares

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Ticket types and fares
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Destinations & attractions
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Changes to train times
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Popular routes