Congleton Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 13:40
    Saturday - 07:30 to 13:40
    Sunday
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Booking Office Counter

    Ticket office staff make every effort to assist disabled passengers with tickets and information.

  • Customer Help Point Located on Manchester platform. Links for current train running.
  • Helpline YES Yes
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • Step Free Access
    • Category B Station
    • Scooter Friendly Station

    separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Busline 0871 200 2233

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    Next to car park

  • Sheltered YES Yes
  • Spaces 17
  • Type
    Racks
    Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0800 200 6060
    
    Operator Name: Northern
    Name: Station Car Park
    Spaces: 35
    Charges:
    Daily: £3.00
    Note:

    Up to 2 hours (No Return) £2

    
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 53.15787409
  • Longitude -2.192581008

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 13:40
    Saturday - 07:30 to 13:40
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    More information at www.northernrailway.co.uk/smart

• Other transportation
  • Rail Replacement Services

    Pick Up / Drop Off at the bus stop at the top of the station approach road.