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Crewe Train Station

Crewe

Crewe station
Nantwich Road
Crewe
Cheshire
CW2 6HR

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:30 to 19:00
Saturday - 05:30 to 19:00
Sunday - 08:10 to 19:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge YES Yes
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Helpline No
    • National Key Toilets

      An accessible changing place toilet can be found on Platform 6 - please speak to a member of staff for access 

    • Step Free Access

      This station has step-free access to all platforms / the platform


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket machines can be found in the Booking hall.
    • Penalty Fares LM
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
      Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:30 to 19:00
      Saturday - 05:30 to 19:00
      Sunday - 08:10 to 19:00
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room No
    • Lost Property
      Operator Name: Avanti West Coast Lost Property
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Customers are encouraged to approach a member of station staff with any customer information enquiry. 
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Station Seating Areas
    • First Class Lounge Hours Monday - Friday - 05:30 to 19:00
      Saturday - 08:00 to 18:00
      Sunday - 08:30 to 18:00
  • Station Location & Directions
    • Latitude 53.08964325
    • Longitude -2.432977174
  • Priority Lounge Information
    • First Class Lounge: Note

      Location

      On the concourse above platform 5.

      To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.

  • Parking
    • Car Parking Details Parking 1:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

      Different rates apply to non rail users, please speak to a member of staff. 



      Address:
      Pedley Street
      Crewe
      CW2 7AA

      Operator Name: Avanti West Coast
      Name: Pedley Street ( Car Park 1)
      Spaces: 525
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: £12.00
      Weekly: N/A
      Monthly: £132.00
      ThreeMonthly: £374.00
      SixMonthly: N/A
      Annual: £1200.00
      Saturday: £5.00
      Sunday: £5.00
      Note:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.

      Different rates apply to non rail users, please speak to a member of staff. 



      Number Accessible Spaces: 12
      Cctv: Yes
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

       

      Different rates apply to non rail users, please speak to a member of staff.



      Address:
      Weston Road (Opposite to B&Q)
      Crewe
      CW2 7WZ

      Operator Name: Avanti West Coast
      Name: Weston Road ( Car Park 2)
      Spaces: 254
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: £12.00
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: £5.00
      Sunday: £5.00
      Note:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website

      Different rates apply to non rail users, please speak to a member of staff.



      Number Accessible Spaces: 14
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Crewe station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location all platforms
    • Note

      10 hoops on platform 3 (2 x cycles per hoop = 20 spaces)

      22 hoops on platform 5 (2 x cycles per hoop = 44 spaces)

      20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces)

      22 hoops on platform 11 (2 x cycles per hoop = 44 spaces)

      17 hoops on platform 12 (2 x cycles per hoop = 34 spaces)

      5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces)

      Short Stay Car Park Pedley Street 18 spaces

      Weston Road Car Park 10 spaces

    • Sheltered YES Yes
    • Spaces 186
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CRE.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Rail replacement coach services can be found at the side of the station on the left as you exit.

      Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.

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