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Crosskeys Train Station

Crosskeys

Crosskeys station
Risca Road
Crosskeys
Caerphilly County
NP11 7BU

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Ticket office opening hours:

no information

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Impared Mobility Set Down

      Set down and pick up outside the station entrance, adjacent to Carlton Terrace and the southbound platform.

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Friday
      Saturday
      Sunday
    • Accesible Ticket Machine

      The Ticket Vending Machine at this station accepts cash and card payments.

    • Customer Help Point Customer help points are available on both platforms. 
    • Helpline YES Yes
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Nearest Stations with Facilities NBE
    • Step Free Access Category B2.

      Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.  Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Yes. Assistance is provided by the Conductor on the train.

  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares http://www.arrivatrainswales.co.uk/revenueenforcementpolicy
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.62089796
    • Longitude -3.126191667
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Crosskeys station (http://btopenzone.hotspot-directory.com)
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Note

      Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central). 

    • Sheltered no
    • Spaces 4
    • Type Lockers
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Restrooms
    • Toilets No
    • Baby Change No
  • Other transportation
    • Rail Replacement Services Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.
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