Standalone QTT
Derby Train Station
Derby
Derby station
Railway Terrace
Derby
Derbyshire
DE1 2RU
Ticket office opening hours:
Monday - Friday - 04:55 to 22:45
Saturday - 04:55 to 22:45
Sunday - 06:20 to 23:00
- YES Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h - Customer Help Point Customer Information Desk
- Helpline No
-
Helpline Contact Details
08000 11 33 23
- Helpline Contact URL https://www.nationalrail.co.uk/
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Step Free Access
Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
Passenger Assistance meeting point is at the ticket gates.
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Airport
- Availability YES Yes
- Note KinchBus operate a daily, 24-hour, regular Skylink service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk (http://www.skylink.co.uk)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/DBY.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Located in North Car Park
- Sheltered YES Yes
- Spaces 204
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Derby station (http://btopenzone.hotspot-directory.com )
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Parking
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Car Parking Details
Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
Phone number: 03457 125 678
Operator Name: East Midlands Railway
Name: Station Car Park
Spaces: 568
Charges:
Off-peak: £7.50
Daily: £15.00
Weekly: £45.00
Monthly: £150.00
ThreeMonthly: £405.00
Annual: £1,500.00
Saturday: £7.50
Sunday: £7.50
Note:Derby Zone 3, car parking is available
Daily - £13.50, Off Peak - £7.50
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
Number Accessible Spaces: 25
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:There is step free access from the car parks to the station.
Cctv: No
Open:
- open 24h
- open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Priority Lounge Information
-
First Class Lounge: Note
Located
Platform 6a
Facilities
Screens with updated train information
Wi-Fi
Yes
-
First Class Lounge: Note
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:
Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00
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Station Location & Directions
- Latitude 52.91618036
- Longitude -1.463073262
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Station Seating Areas
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First Class Lounge Hours
Saturday - 04:00 to 23:00
Sunday - 06:00 to 23:00
-
First Class Lounge Hours
Saturday - 04:00 to 23:00
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 03457 125678
Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept. - Lost Property: URL https://www.nationalrail.co.uk/
- Lost Property Number 03457 125678
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 04:55 to 22:45
Saturday - 04:55 to 22:45
Sunday - 06:20 to 23:00
-
Ticket Office Hours
Monday - Friday - 04:55 to 22:45
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On the station concourse
- Penalty Fares EM
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesYou can load tickets onto your smartcard at this station.
-
Taxi Information
- Availability YES Yes
- Note On station forecourt
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Other transportation
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Rail Replacement Services
From the rear of the station, at the Pride Park exit
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Rail Replacement Services
Live train arrival and departures
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