Downham Market Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Step Free Access This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via the street and a level crossing.
    
    Assistance Meeting Point is ticket office.
    Coverage: whole Station
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 17:00
    Saturday - 07:10 to 13:30
    Sunday
  • Accesible Ticket Machine All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
  • Helpline YES Yes
  • Helpline Contact Details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@greatnorthernrail.com |Phone - 0800 058 2844 | Textphone - 0800 138 1018
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note The assisted helpline is not available on Christmas Day.
    
  • Impared Mobility Set Down Located at the front of the station
  • Step Free Access Coverage Whole Station
  • Staff Help A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes Oyster cannot be used at this station.
  • Penalty Fares GN
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 17:00
    Saturday - 07:10 to 13:30
    Sunday

• Station Location & Directions
  • Latitude 52.60413
  • Longitude 0.365691

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note WC located on platform 1

• Parking
  • Car Parking Details
    Operator Name: A P C O A Parking U K
    Name: Station Car Park
    Spaces: 113
    Charges:
    Off-peak: £2.65
    PerHour: N/A
    Daily: £5.80
    Weekly: £26.60
    Monthly: £105.40
    ThreeMonthly: £285.80
    SixMonthly: N/A
    Annual: £913.90
    Saturday: £2.80
    Sunday: £2.80
    
    Number Accessible Spaces: 7
    Accessible Spaces Note:

    Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Downham Market station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Station entrance
  • Spaces 24
  • Type YES

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/DOW.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Post Box No
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Please visit www.greatnorthernrail.com/lostproperty and use the webform to register a lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.