Ebbsfleet International Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accesible Ticket Machine

    booking hall

  • Booking Office Counter

     There are standing height and wheelchair height ticket counters available.

  • Customer Help Point On platform
  • Helpline No
  • Helpline Contact Details

    0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    Booking Hall- Available during staffing hours. This toilet is stoma friendly.

  • Step Free Access

    Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Helpline Open Note

    *Helpline closed on Christmas Day

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    On the approach to the station from the main car parks

  • Note

    You may leave your cycle in the rack provided however you do so at your own risk.

  • Sheltered YES Yes
  • Spaces 44
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Hire: Note Contact Avis on 01474 350631
  • Car Parking Details Parking 1:
    Phone number: 0207 431 4001
    
    Operator Name: HS1
    Name: Station Car Park - A, B C & D
    Spaces: 4945
    Charges:
    Daily: £10.20
    Weekly: £42.10
    Monthly: £136.70
    ThreeMonthly: £397.80
    SixMonthly: £796.90
    Annual: £1,367.20
    Saturday: £10.20
    Sunday: £10.20
    
    Number Accessible Spaces: 84
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    
    Operator Name: HS1
    Name: Station Car Park - Premium
    Spaces: 280
    Charges:
    Daily: £5.80
    Weekly: £53.30
    Monthly: £172.20
    ThreeMonthly: £505.70
    SixMonthly: £1,011.50
    Annual: £1,734.00
    Saturday: £5.80
    Sunday: £5.80
    
    Number Accessible Spaces: 6
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    

• Rental Car
  • Availability YES Yes
  • Note Contact Avis on 01474 350631

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Booking Hall - Available during staffing hours

• Station Location & Directions
  • Latitude 51.442898
  • Longitude 0.321002

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change YES Yes
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0345 322 7021
    
    Operator Name: Southeastern Customer Services
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note 0345 322 7021
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0345 322 7021
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:35 to 22:00
    Saturday - 05:35 to 22:00
    Sunday - 09:20 to 17:40

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On way in to access trains
  • Penalty Fares SE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

• Other transportation
  • Rail Replacement Services

    Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda)