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Five Ways Train Station

Five Ways

Five Ways station
Islington Row
Edgbaston
West Midlands
B15 1SF

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 07:00 to 20:00
Saturday - 08:00 to 18:00
Sunday - 10:00 to 16:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - 07:00 to 20:00
      Saturday - 08:00 to 18:00
      Sunday - 10:00 to 16:00
    • Accessible Taxis

      Accessible taxis are not available

    • Booking Office Counter

      staff will come out

    • Customer Help Point On both platforms
    • Helpline YES Yes
    • Helpline Contact Details 0800 0248998
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    • Step Free Access

      Level access to Booking Hall. Lift down to footbridge level and platform 2 (trains to Redditch) short ramp outside lift. Second lift from footbridge level to platform 1 (trains to Birmingham) or 30 steps from footbridge level to platform 1 and 31 steps down to platform 2.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In the booking hall
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 07:00 to 20:00
      Saturday - 08:00 to 18:00
      Sunday - 10:00 to 16:00
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note lang=EN line-height: 16.8pt; lang=EN Please contact our Contact Centre team on: 0333 311 0039 . lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. ** Five Ways is accredited by the Secure Station Scheme**  
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.47110355
    • Longitude -1.912951496
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Five Ways station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability No
    • Closed Circuit TV No
    • Sheltered no
    • Spaces No
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/FWY.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Restrooms
    • Toilets Note The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00 - 20:00, Saturday 08:00-18:00 and Sunday 10:00-16:00.
    • Toilets YES Yes
    • Baby Change No
  • Taxi Information
    • Availability YES Yes
    • Note Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888
  • Other transportation
    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: Public service bus stops outside the station

Useful links
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Ticket types and fares
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Destinations & attractions
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Changes to train times
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