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Gatwick Airport Train Station

Gatwick Airport

Gatwick Airport station
South Terminal
Gatwick Airport
West Sussex
RH6 0RD

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Ticket office opening hours:

Monday - Sunday - open 24h

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Booking Office Counter Window 1 is at a compliant height
    • Helpline No
    • Helpline Contact Details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com Phone - 0800 138 1016 Textphone - 0800 138 1018
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.


    • Step Free Access
      This is a Category A station: This station has step-free level access to all platforms via lifts and escalators.

      Access between platforms is via the concourse or overbridge, all with lifts, escalators and stairs.

      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
    • Helpline Open Note The assisted helpline is not available on Christmas Day.
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      Platforms 1 and 2 

  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket machines are located by the main ticket office. Pre-purchased tickets can be collected from ticket machines and the ticket office.
    • Oyster Notes Top-Up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
      For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
  • Ticketing Hours
    • Ticket Office Hours Monday - Sunday - open 24h
  • Station Information
    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 01293734888

      Operator Name: Excess Baggage Company
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Information desk located on station concourse adjacent to airport exit, manned 07:00-19:0, plus all Platforms and Ticket Office manned 24 hrs
    • Lost Property Number 01293734888
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.15648532
    • Longitude -0.161040264
  • Rental Car
    • Availability YES Yes
    • Note YES Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
  • Airport
    • Availability YES Yes
    • Note Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.
  • Parking
    • Car Hire: Note YES Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
    • Car Parking Details
      Operator Name: Gatwick Airport
      Name: Airport Car Park
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Accessible Spaces Note:

      Blue Badge parking spaces.


      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots near Gatwick Airport station (https://www.o2wifi.co.uk/hotspot/)   There is also free WiFi services inside the South Terminal building, powered by The Cloud
    • Telephone: Usage Type Cards And Coins
  • Mail and Express Services
    • Post Box: Note Located in the Airport Terminal
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability No
    • Closed Circuit TV YES Yes
    • Sheltered no
    • Spaces No
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Available from airport.
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: Phone
      Operator Name: Excess Baggage Company
    • Left Luggage: URL https://www.excess-baggage.com/
  • Taxi Information
    • Availability YES Yes
    • Note Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
  • Other transportation
    • Rail Replacement Services

      The upper level of the bus station

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