Glasgow Queen Street Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 05:00 to 00:00
    Sunday - 07:30 to 00:00
  • Helpline
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Tickets gates to all platforms

  • Step Free Access

    This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.

    Please take care when boarding/alighting the train at all platforms at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Airport
  • Availability YES Yes
  • Note An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Baggage Services
  • Left Luggage: Available YES Yes
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Cycle Storage
  • Availability
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Gear of Glasgow: http://gearbikes.com/
  • Location

    North Hanover path between low level and high level

  • Sheltered YES Yes
  • Spaces No
  • Type Racks

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details
    Spaces: 0
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.nationalrail.co.uk/

• Priority Lounge Information
  • First Class Lounge: Note

    There are no First Class Lounge facilities available at this station.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme

• Station Location & Directions
  • Latitude 55.86232293
  • Longitude -4.250657943

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room 1
  • Lost Property Phone number: 03301 092 833
    
  • Lost Property: URL https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note Interchange station for SPT Subway

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:10 to 23:55
    Saturday - 05:10 to 23:55
    Sunday - 07:10 to 23:55

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Off Site situated on Dundas Street directly across from the main entrance to the station
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information
  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Buses pick up/drop off from Cathedral St.

    Please click on the link below for the exact bus pick up location:-

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