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Grays Train Station

Grays

Grays station
High Street
Grays
Essex
RM17 6NQ

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:30 to 19:00
Saturday - 07:00 to 19:00
Sunday - 08:15 to 18:00

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
    • Booking Office Counter

      Customer Service Staff

    • Helpline YES Yes
    • Helpline Contact Details 03457 44 44 22
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Outside either entrance on Station Approach or Crown Road

    • National Key Toilets Platform 1. This can be accessed using a radar key.
    • Step Free Access

      There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3 


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on Platform 1.

      The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:30 to 19:00
      Saturday - 07:00 to 19:00
      Sunday - 08:15 to 18:00
  • Station Information
    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Public Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Except Christmas Day and Boxing Day
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.4762505757
    • Longitude 0.3218346029
  • Parking
    • Car Parking Details

      Premier Parking Reserved (Annual) - £1,477.00

      Daily and Weekly Tickets can be purchased at the Rail Ticket Machines

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays


      Email: customer.service@ncp.co.uk
      Phone number: 0845 050 70 80

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 168
      Charges:
      Off-peak: £3.10
      PerHour: N/A
      Daily: £8.10
      Weekly: £30.20
      Monthly: £115.50
      ThreeMonthly: £335.00
      SixMonthly: N/A
      Annual: £1155.00
      Saturday: £3.10
      Sunday: £3.10
      Note:

      Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays



      Number Accessible Spaces: 5
      Accessible Car Park Equipment Note:

      Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.


      Cctv: Yes
      Open:
      - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location At entrance to station car park and on Crown Road near to bus stops
    • Sheltered YES Yes
    • Spaces 78
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/GRY.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note YES Yes, located on Crown Road adjacent to exit from platforms 2/3 
  • Other transportation
    • Rail Replacement Services

      Exit the station via platforms 2/3 and turn left onto Crown Road:

      - If travelling towards Rainham/Upminster/London, use bus bay 1

      - If travelling towards Tilbury/Southend, use bus bay 8

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