Hale (Manchester) Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 07:00 to 14:00
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Booking Office Counter

    Ticket office staff make every effort to provide the assistance that disabled passengers require.

  • Helpline YES Yes
  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • Nearest Stations with Facilities ALT
  • Step Free Access
    • Category B Station
    • Scooter Friendly Station
    • Please note there are no tactile pavings at this station

    The whole station is fully accessible  as there are level entrances / exits to both platforms

    (the photo on Stations Made Easy is out of date and the entrance exit has been tarmacked so it is a slight slope)

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note On both sides of Ashley Road for buses to Alderley Edge, Altrincham or Manchester Airport. Busline 0871 200 2233

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location

    Platform 1 and 2

  • Note

    8 hoops

  • Sheltered No
  • Spaces 8
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hale station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 53.37873505
  • Longitude -2.347360839

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 08002006060
  • Staffing Level No

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note GMPTE 0161 228 7811

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 07:10 to 13:50

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

    More information at www.northernrailway.co.uk/smart

• Other transportation
  • Rail Replacement Services

    Pick Up / Drop Off at the bus stops on Ashley Road near the junction with Victoria Rd (Station side for Chester & Opposite side for Manchester)