Hayes & Harlington Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Helpline No
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Hayes and Harlington has a Secure Station accreditation

  • National Key Toilets

    An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.

  • Step Free Access
    • Accessibility Category A. This station has step free access to all platforms
    • Staff ramp assistance is always available.
    • Accessible seating is available on platforms 3,4 and 5.
    • Wheelchairs available from first to last train.
    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Staff are available to assist from first to last train.

• Airport
  • Availability YES Yes
  • Note TfL Rail service to London Heathrow.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/HYL.pdf)

• Cycle Storage
  • Availability No
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hayle station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 03301235247
    
    Operator Name: Saba Parking Services U K Ltd
    Spaces: 121
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.sabaparking.co.uk/car-park/hayes-and-harlington-station-car-park-tfl

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note
    • Toilets are located on platform 4&5

• Station Location & Directions
  • Latitude 51.50310042
  • Longitude -0.420673064

• Station Seating Areas
  • Seated Area: Note

    Platform 3- A waiting room is available, Multiple uncovered seats available on across platform.

    Platform 4- Waiting Shelters located on across platform, Multiple uncovered seats available on across platform.

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Tf L Lost property
  • Lost Property: URL https://tfl.gov.uk/help-and-contact/lost-property
  • Customer Service Note Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 19:10
    Saturday - 06:10 to 19:10
    Sunday - 06:30 to 21:30

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note The ticket office has temporarily relocated to the north side of station due to Crossrail works
  • Oyster Notes

    Oyster cards can only be purchased from ticket machines. 

    Zone 5

  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Travelling with Contactless is available

• Other transportation
  • Rail Replacement Services

    Bus stop E and L outside station entrance (both directions)

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/5wp5cye Ufgqvxj I Ri Q Z Qbk/7c650bed73c0594c2c1bcb10efbe003a/ M T R220613d_ Bus_ Routes_for_ Rail_ Strike__ Hayes_.pdf