Hereford Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 06:15 to 21:00
    Sunday - 09:15 to 21:00
  • Accessible Taxis

    Taxi rank in the station car park, adjacent to the station building.

  • Accesible Ticket Machine

    The ticket machine(s) take cash, and major debit and credit cards. They are touchscreen.

    The ticket machines are only accessible during ticket office opening hours.

  • Booking Office Counter

    A low level counter is available at the Ticket Office.

  • Helpline 1
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Wide aisle gates available.

  • Impared Mobility Set Down

    Directly outside station.

  • National Key Toilets

    The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

  • Step Free Access

    Category A

    Step free access through the ticket hall to Platform 3 and 4.

    A footbridge lifts connects Platforms 1 and 2.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Cycle parking is provided at four locations. 5 sheffield stands, under a shelter providing for up to 10 spaces for bicycles are located at the southern end of Platform 3. 5 Sheffield stands, providing for up to 10 bicycles to be parked are located in a shelter on the traffic island as you enter from Station Approach. 10 Sheffield stands, under two shelters providing for up to 20 spaces for bicycles, are located in an area marked cycle storage to the left of the main station entrance. A further five Sheffield stands, offering 10 spaces are also located nearby.

  • Note

  • Sheltered YES Yes
  • Spaces 50
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Hereford station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Coins

• Parking
  • Car Parking Details
    Operator Name: A P C O A
    Name: Main Car Park
    Spaces: 146
    Number Accessible Spaces: 11
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.apcoa.co.uk/tfwr

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

• Station Location & Directions
  • Latitude 52.06116993
  • Longitude -2.708217764

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room 1
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Saturday - 05:15 to 18:40
    Sunday - 09:15 to 18:40

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note line-height: 17.02px; widows: 1; The ticket office is inside the station building. 
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

• Taxi Information
  • Availability YES Yes
  • Note line-height: 17.02px; widows: 1; There is a taxi rank in the station car park, adjacent to the station building.

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is at the front of the station.

    Please click here for walking directions from the station to the rail replacement bus stop.

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