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Hereford Train Station

Hereford

Hereford Station
Station Approach
Hereford
Herefordshire
HR1 1BB

GET DIRECTIONS

Ticket office opening hours:

Saturday - 07:10 to 17:45
Sunday - 08:10 to 18:45

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note line-height: 17.02px; widows: 1; The ticket office is inside the station building. 
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No

      Load a pre-purchased season ticket onto a smartcard using the ticket vending machine. 

  • Ticketing Hours
    • Ticket Office Hours Saturday - 07:10 to 17:45
      Sunday - 08:10 to 18:45
  • Station Information
    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property 1
    • Post Box YES Yes
    • Shops No
    • Seated Area No
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room 1
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 52.06116993
    • Longitude -2.708217764
  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Saturday - 06:00 to 22:00
      Sunday - 09:00 to 22:00
    • Accessible Taxis

      Available from the taxi rank.

    • Accesible Ticket Machine

      The ticket machines take cash, debit and credit cards.

      The ticket machines are only accessible during ticket office opening hours.

    • Booking Office Counter

      A low level counter is available at the Ticket Office.

    • Helpline 1
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down Set down and pick up in the station car park, adjacent to the station building.
    • Step Free Access

      Category B

      Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2.

      For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Assistance will be provided by the Conductor on the train when staff are not available on the platform. 

  • Parking
    • Car Parking Details

      Visit www.ncp.co.uk for parking prices. 


      Email: customer.service@ncp.co.uk
      Phone number: 08450 507 080

      Operator Name: National Car Parks Ltd
      Name: Main Car Park
      Spaces: 175
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A
      Note:

      Visit www.ncp.co.uk for parking prices. 



      Number Accessible Spaces: 5
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Url: http://www.ncp.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hereford station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV YES Yes
    • Location Limited cycle stands are available in the car park.
    • Note

    • Sheltered YES Yes
    • Spaces 50
    • Type Stands
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note line-height: 17.02px; widows: 1; There is a taxi rank in the station car park, adjacent to the station building.
  • Other transportation
    • Rail Replacement Services Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
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