Holyhead Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - open 24h
    Saturday - 00:00 to 21:45
    Sunday - 07:00 to 00:00
  • Accesible Ticket Machine

    The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

  • Customer Help Point Ticket office for advice only
  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Category B

    Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.

    Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Monday to Friday 00:00 to 23:59 (24 hours)

    Saturday 00:01 to 21:45

    Sunday 07:00 to 00:00

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 19:10
    Saturday - 06:10 to 19:10
    Sunday - 10:30 to 17:00

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.30770479
  • Longitude -4.631012675

• Parking
  • Car Parking Details Phone number: 0344 7707070
    
    Address:
    -London Road
    -Holyhead
    LL65 1DQ
    
    Operator Name: Horizon Parking Ltd
    Name: Black Bridge
    Spaces: 35
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Holyhead station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Located in the ferry terminal

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.

    2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2

  • Note

    5 Sheffield Stands

  • Sheltered YES Yes
  • Spaces 12
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note For the nearest bus stop, walk across the footbridge and turn right onto the main road.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone
    Operator Name: operated by Stena line
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note From the front of the station

• Other transportation
  • Port YES Yes
  • Port Ferry sailings to Dublin Ferry Port and Dun Laoghaire.
  • Rail Replacement Services

    The rail replacement bus stop is on the access road to Holyhead Port