Holyhead Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - open 24h
    Saturday - 00:00 to 21:45
    Sunday - 07:00 to 00:00
  • Accesible Ticket Machine

    The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

  • Customer Help Point Ticket office for advice only
  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.

  • Step Free Access

    Category B1

    Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.

    Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Monday to Friday 00:00 to 23:59 (24 hours)

    Saturday 00:01 to 21:45

    Sunday 07:00 to 00:00

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone
    Operator Name: operated by Stena line
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note For the nearest bus stop, walk across the footbridge and turn right onto the main road.

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.

    2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2

  • Note

    5 Sheffield Stands

  • Sheltered YES Yes
  • Spaces 12
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Holyhead station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Phone number: 0344 7707070
    
    Address:
    -London Road
    -Holyhead
    LL65 1DQ
    
    Operator Name: Horizon Parking Ltd
    Name: Black Bridge
    Spaces: 35
    Number Accessible Spaces: 4
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.

• Station Location & Directions
  • Latitude 53.30770479
  • Longitude -4.631012675

• Station Seating Areas
  • Seated Area: Note

    There is seating on platform 3. Please note there is no seating on platform 1.

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Saturday - 06:10 to 19:10
    Sunday - 10:30 to 17:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Taxi Information
  • Availability YES Yes
  • Note From the front of the station

• Other transportation
  • Port YES Yes
  • Port Ferry sailings to Dublin Ferry Port and Dun Laoghaire.
  • Rail Replacement Services

    Local bus stop near the station.