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Hook Train Station

Hook

Hook station
Station Approach / Road
Hook
Hampshire
RG27 9HS

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:10 to 13:00
Saturday - 08:00 to 12:00
Sunday

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • NO Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff No
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Help points are available on all platforms
    • Helpline YES Yes
    • Helpline Contact Details 0800 5282100
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    • National Key Toilets The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
    • Step Free Access Step-free category B station - This station has level access from the main entrance and car park to Platform 1 (for trains towards London Waterloo). There is step-free access from the supermarket car park to Platform 2 (for trains towards Basingstoke) via a separate entrance and a ramp at approx 1:20 gradient. The step-free route between platforms is approximately 375m via the street.
      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Outside station near to the ticket office
    • Penalty Fares SW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      Hook ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:10 to 13:00
      Saturday - 08:00 to 12:00
      Sunday
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property
      Operator Name:

      Please register your lost property using the form at S W R Lost Property. It can take several days for items to turn up, we will let you know if they do.

    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.27999802
    • Longitude -0.961641845
  • Parking
    • Car Parking Details

      Weekend tickets are available from 0930 Friday £7.90

      Off Peak from 0930 Monday to Friday



      Name: Station Car Park
      Spaces: 157
      Charges:
      Off-peak: £3.50
      PerHour: N/A
      Daily: £6.30
      Weekly: £31.40
      Monthly: £92.90
      ThreeMonthly: £278.70
      SixMonthly: N/A
      Annual: £949.00
      Saturday: £3.50
      Sunday: £3.50
      Note:

      Bank Holiday £3.50



      Number Accessible Spaces: 1
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Hook station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Note

      4 lockers and 20 cycle stand parking spaces

    • Sheltered YES Yes
    • Spaces 24
    • Type
      Lockers
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/HOK.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Restrooms
    • Toilets Note The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
    • Toilets YES Yes
    • Baby Change No
  • Other transportation
    • Rail Replacement Services

      Station forecourt, off station road

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