Inverness Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • National Key Toilets YES Yes
  • Impared Access Ticket Gate

    Ticket gates to all platforms 

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 04:45 to 00:15
    Sunday - 09:00 to 00:15
  • Helpline No
  • Helpline Contact Details Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates

    Blue Badge parking bays: 3

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 20:30
    Saturday - 06:30 to 18:30
    Sunday - 09:15 to 20:20

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930

• Priority Lounge Information
  • First Class Lounge: Note

    Caledonian Sleeper only

    There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road.

    Tickets Accepted

    Caledonian Sleeper First Class ticket holders

    Refreshments

    Complimentary snacks and refreshments

    Facilities

    Free WiFi, showers

    Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts.

    --

    Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key. 

• Parking
  • Car Parking Details
    Operator Name: Scot Rail
    Name: Station Car Park
    Spaces: 60
    Charges:
    Off-peak: N/A
    PerHour: £1.20
    Daily: £6.00
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Number Accessible Spaces: 3
    Accessible Spaces Note:

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Station Location & Directions
  • Latitude 57.48010225
  • Longitude -4.223186338

• Dining and Shopping
  • Dining & Shopping: Shops WHSmith, Barber shop, Mailboxes shop, PhotoMe photo booth
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Cycle Hire: Note Bike & Go: Bikes available for public hire from the station. Register online:  www.scotrail.co.uk/bike-and-go (http://www.scotrail.co.uk/bike-and-go ) Inverness Bike Hire: www.invernessbikehire.co.uk (http://www.invernessbikehire.co.uk/) Ticket to Ride: www.tickettoridehighlands.co.uk (http://www.tickettoridehighlands.co.uk/)
  • Note Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information
  • Sheltered YES Yes
  • Spaces 40
  • Type
    Lockers
    Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Baggage Services
  • Left Luggage: Available YES Yes
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Airport
  • Availability YES Yes
  • Note An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Taxi Information
  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Station Information
  • Post Box YES Yes
  • Customer Service Note title=Email ScotRail Customer Relations mailto:customer.relations@scotrail.co.ukcustomer.relations@scotrail.co.uk
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers YES Yes
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: Scot Rail Lost Property Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Buses pick up/drop off from the Eastgate side of the station at the short stay car park