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Standalone QTT

Standalone QTT

Jewellery Quarter Train Station

What are Jewellery Quarter train station's opening hours?

Jewellery Quarter station opening hours are:

no information


Ticket office opening hours:

Mon,Tue,Wed,Thu
Friday - 16:00 to 18:00
Saturday - to
Sunday

Jewellery Quarter

Jewellery Quarter station
Vyse Street
Birmingham
West Midlands
B18 6LE

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Ticket office opening hours:

Mon,Tue,Wed,Thu
Friday - 16:00 to 18:00
Saturday - to
Sunday

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Help Points YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Impaired Access Staff Help Hours Friday - 16:00 to 18:00
      Saturday - to
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Mobility Set Down No
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Accessible Taxis

      Accessible taxis are not available

    • Booking Office Counter

      None

    • Customer Help Point On both platforms
    • Helpline YES Yes
    • Helpline Contact Details 0800 0248998
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
    • National Key Toilets The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
    • Step Free Access

      This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

      The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Mon,Tue,Wed,Thu
      Friday - 16:00 to 18:00
      Saturday - to
      Sunday
  • Station Location & Directions
    • Latitude 52.48944377
    • Longitude -1.913209845
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Jewellery Quarter station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Cycle Storage
    • Availability No
    • Closed Circuit TV YES Yes
    • Sheltered no
    • Spaces No
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/JEQ.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: Phone
      Operator Name: None
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Station Information
    • ATM No
    • Trolley No
    • Lost Property
      Operator Name: None
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Jewellery Quarter Station is accredited by the Secure Station Scheme**
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Restrooms
    • Toilets Note The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
    • Toilets YES Yes
    • Baby Change No
  • Taxi Information
    • Availability YES Yes
    • Note BBs 0121 693 3333 TOA 0121 427 8888
  • Other transportation
    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on Vyse Street. Immediately in front of main entrance to station building and opposite.

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