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Kew Gardens Train Station

Kew Gardens

Kew Gardens station
Station Approach
Kew
Greater London
TW9 3BZ

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Ticket office opening hours:

no information

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 05:20 to 01:15
      Saturday - 05:20 to 01:15
      Sunday - 07:10 to 00:10
    • Accesible Ticket Machine

      Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.

    • Helpline
    • Impared Mobility Set Down

      Drop-off points at western and eastern entrances with drop kerbs

    • Nearest Stations with Facilities

      Richmond 

    • Step Free Access Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.
      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket Halls
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Subway/transit
    • Metro: Availability YES Yes
    • Metro: Note District Line
  • Station Information
    • ATM YES Yes
    • Baby Change No
    • Bureau De Change No
    • Lost Property 1
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area No
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 0343 222 1234
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note TFL Customer Services  Tel:  0343 222 1234
    • Lost Property Number 0343 222 1234
    • Staffing Level YES Yes
  • Station Seating Areas
    • Seated Area: Note There are no seats in the ticket hall. Seats are available on the platform.
  • Station Location & Directions
    • Latitude 51.4776154969
    • Longitude -0.2849616483
  • Airport
    • Availability YES Yes
    • Note Interchange at Hammersmith, or Turnham Green then Acton Town, for the Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earls Court for National Rail services to Gatwick from West Brompton.
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Kew Gardens station (http://btopenzone.hotspot-directory.com)
  • Mail and Express Services
    • Post Box: Note

      Near Lloyds Pharmacy outside western entrance.

  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability 1
    • Closed Circuit TV No
    • Sheltered YES Yes
    • Spaces 28
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Please see TfLs interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.tfl.gov.uk/tfl/contact/lostproperty
  • Taxi Information
    • Availability YES Yes
    • Note Mini cab office outside the station.
  • Other transportation
    • Rail Replacement Services

      Replacement buses will usually stop in Kew Road at the Victoria Gate stops. 

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