Leicester Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours - open 24h
    - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Helpline No
  • Helpline Contact Details

    08000 11 33 23

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This is a Category A access station. There is step free access to the main entrance and lifts to all platforms.  Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines.  To ensure availability of staff to assist, it is imperative that customers book assistance in advance.

    This station has tactile paving at the edge of all platforms and at the bottom of all staircases.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staff help available 05.20 - 01.00 

    Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

• Airport
  • Availability YES Yes
  • Note EAST MIDLANDS AIRPORT: Skylink service departs daily, at regular intervals from St Margarets Bus Station (in city centre). For details: www.trentbarton.co.uk/services/skylinkderby (http://www.trentbarton.co.uk/services/skylinkderby) (http://www.eastmidlandsairport.com/to-and-from-the-airport/bus-services/leicester-skylink/) (http://www.skylink.co.uk)  

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/LEI.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk.  Stands also available in main car park and station front near short stay car park.

  • Note

    Cycle hub opening hours 0400 to 0200 daily.  Changing facilities available. An application form for the cycle hub can be requested by emailing here.

    There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.

  • Sheltered YES Yes
  • Spaces 222
  • Type
    Compounds
    Stands

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Leicester station (http://www.btwifi.co.uk/find/) Free WiFi is available in the First Lounge
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Parking 1:
    

    £2.00 Evening car park fare is available from 1800 until 0230.

    This car park has Secure Station Accreditation.

    
    Phone number: 08457 125 678
    
    Address:
    Fox Street
    Leicester
    LE2 0QB
    
    Operator Name: East Midlands Railway
    Name: Station car park
    Spaces: 488
    Charges:
    Daily: £15.00
    Weekly: £45.00
    Monthly: £150.00
    ThreeMonthly: £405.00
    Annual: £1,500.00
    Saturday: £7.50
    Sunday: £7.50
    Note:

    £2.00 Evening car park fare is available from 1800 until 0230.

    £9.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase ticket from ticket office.

    This car park has Secure Station Accreditation.

    From Monday 12 February 2024, demolition works will begin in the area, restricting access to the station car park. Station Street will be closed and access will be available via Fox Street. For more information visit: https://www.leicester.gov.uk/station

    
    
    Number Accessible Spaces: 20
    Accessible Spaces Note:

    A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    This car park has Secure Station Accreditation.

    
    Phone number: 08457 125 678
    
    Address:
    Conduit Street
    Leicester
    Leicestershire
    LE2 0QB
    
    Operator Name: East Midlands Railway
    Name: Short stay car park
    Spaces: 10
    Charges:
    Off-peak: £7.50
    Note:

    This car park has Secure Station Accreditation.

    
    
    Number Accessible Spaces: 4
    Accessible Spaces Note:

    One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Saturday - open 24h
    Sunday - open 24h
    - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Priority Lounge Information
  • First Class Lounge: Note

    Located

    At the south end of platform 3/4 - Currently Closed

    Tickets Accepted

    All First Class ticket holders

    Facilities

    Screens with updated train information & also Sky News

    Refreshments

    Screens with updated train information & also Sky News

    Wi-Fi

    Yes

    Showers

    No

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4.

    • Weekdays (Mon - Fri) 05:20-22:30
    • Saturday 05:20-22:30
    • Sunday 07:15-22:30

• Station Location & Directions
  • Latitude 52.63144566
  • Longitude -1.125278584

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03457 125678
    
    Operator Name: E M R lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 03457 125678
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:20 to 22:30
    Saturday - 05:20 to 22:30
    Sunday - 07:15 to 22:30

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Booking hall
  • Penalty Fares EM
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Collect and top your Smartcard at this location

• Taxi Information
  • Availability YES Yes
  • Note station front

• Other transportation
  • Rail Replacement Services

    Coaches leave from the Station front