Manchester Victoria Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Induction Loop No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Accessible Taxis

    You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

  • Booking Office Counter

  • Helpline YES Yes
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accesible Ticket Machine

    Accepts Cash & Cards

    Located near the ticket office.

  • Helpline Contact Details

    0800 138 5560 text relay 18001 0800 138 5560

    
    
  • Impared Mobility Set Down

    No designated area is provided. The station front may be used for set down purposes.

  • National Key Toilets

    April 2024, Toilets are currently out of service due to refurbishment

  • Step Free Access
    • Category A Station
    • Scooter Friendly Station

    Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps

    For guided wayfinding at this station, please download the Goodmaps App from the app store or click on https://studio.prod.goodmaps.io/public-viewer?buildingId=d85f4528-6045-4f21-a0a7-b4de035479c6&apiRegion=UK

    To find our more about travelling around this station, please see the 360 map click here

    
    Coverage: whole Station
  • Staff Help

    Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Next to lifts by platform 3

  • Note

    38 cycle stands on platform and approach

  • Sheltered No
  • Spaces 38
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Station Amenities: Telephone No

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    Accessible toilet is accessed using a radar key or via the remote access system

• Station Information
  • Baby Change YES Yes
  • Lost Property YES Yes
  • Post Box YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Wifi No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • ATM No
  • Bureau De Change No
  • Shops No
  • Trolley No
  • Waiting Room No
  • Lost Property Phone number: 08002006060
    
  • Lost Property Number 08002006060

• Ticketing Hours
  • Ticket Office Hours Saturday - 06:30 to 22:00
    Sunday - 08:00 to 22:15

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    More information at www.northernrailway.co.uk/smart

  • Ticket Machine YES Yes
  • Penalty Fares NT

• Station Location & Directions
  • Latitude 53.48747956
  • Longitude -2.242599788

• Subway/transit
  • Metro: Availability No

• Other transportation
  • Rail Replacement Services

    Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M&S shop

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