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New Cross Gate Train Station

New Cross Gate

New Cross Gate station
New Cross Road
New Cross
Greater London
SE14 6AR

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:45 to 20:45
Saturday - 05:45 to 20:45
Sunday - 06:45 to 21:25

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 05:55 to 20:30
      Saturday - 06:10 to 20:30
      Sunday - 06:55 to 21:10
    • Accessible Taxis

      www.traintaxi.co.uk.

    • Helpline No
    • Nearest Stations with Facilities

      London Bridge

    • Step Free Access

      Step-free access to all platforms from concourse. One step from street to Ticket Office only.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Ticket Machine YES Yes
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:45 to 20:45
      Saturday - 05:45 to 20:45
      Sunday - 06:45 to 21:25
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Call Southern Trains Customer Services 08451 272920 forissues related to Southern train services.Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.475311265
    • Longitude -0.0403846644
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around New Cross Gate station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note Information on taxis from this station is available at www.traintaxi.co.uk
  • Other transportation
    • Rail Replacement Services

      Use bus stop R in New Cross Road for buses towards Canada Water, Dalston Junction/Dalston Kingsland, Crystal Palace, West Croydon, East Croydon, Norwood Junction and Sutton

      Use bus stop Q in New Cross Road for buses towards London Bridge

Useful links
Ticket types and fares

Discover our range of ticket types and find the best fares for your journey

Ticket types and fares
Destinations and attractions

Find out more about the most popular destinations on our network

Destinations & attractions
Changes to train times

Look for planned changes to timetables on the dates you are due to travel

Changes to train times
Popular routes

Discover the most popular routes on our network and plan your next journey

Popular routes